Thank you for using our products and services (“Services”). Please read these Terms of Service (“Terms”) carefully, especially the contents underlined in bold. By accessing or using any Services of Heavenly Fire, you agree to be bound by these Terms. We recommend that minors read the content under parental supervision and instruction. If you do not agree to any content in these Terms, please do not register with Heavenly Fire or use its Services.
"User" or “you” refers to the individual who is willing to accept or has actually accepted our Services.
These Terms apply to Users and are binding when they use any Heavenly Fire Services. By using any Services, it will be deemed that the Users have agreed to the service terms of the single service and various announcements released.
The User acknowledges and agrees that: Once the User clicks “Accept” or “Agree”, or actually uses the Services, it shall mean that the User has fully read these Terms, agrees to come to the agreement, and is willing to be bound by these Terms. The User shall have no right to defense on the ground that he/she has not read the contents of these Terms in any disputes in the future.
The User acknowledges and agrees that: He/she shall abide by various provisions of Heavenly Fire and Customer Service Center (FAQ), including but not limited to, top-up policy, game management rules, players’ trading regulations, GM service policy, plug-in handling process, pilfer data handling process, and other regulations, which are part of these Terms and have the same effect as these Terms.
The User acknowledges and agrees that: Heavenly Fire may amend these Terms and any relevant rules of Services at any time in its sole discretion. Amendments and modifications will be effective immediately after publishing them on Heavenly Fire or otherwise providing you a copy thereof, and you waive any right you may have to receive specific notice of such changes or modifications. The User agrees to and is responsible for checking these Terms and any rules of Services periodically to be familiar with their contents as they may be amended or modified from time to time. If the User does not agree to these service terms and relevant service rules or the modifications made by Heavenly Fire, the User may decide of his/her own accord to discontinue the use of Services provided by Heavenly Fire. Where the User continues to use the Services provided by Heavenly Fire after modification of the agreement or service terms by Heavenly Fire, it will be deemed that the User agrees to all modifications of these service terms and relevant service rules made by Heavenly Fire. Heavenly Fire shall assume no responsibility for any loss due to the User’s unfamiliarity with the stipulations issued after the modification of service terms.
The copyrights, patents, trademarks, trade secrets, and any other intellectual property right, ownership rights, or other rights of all information, materials, and technologies (including related software) used, embodied in, or in connection with the Services of Heavenly Fire are owned by Heavenly Fire and its obligee. Without prior legal authorization from Heavenly Fire or its obligee, the User has no right to modify, copy, spread, transmit, exhibit, implement, copy, issue, authorize, produce derivative works, transfer, or sell any information, materials, software, products, and services. If the User fails to abide by the above stipulations of this article, Heavenly Fire may immediately terminate all Services to the User without any prejudice to any other rights; and the User shall destroy all information, materials, software, or products obtained. Meanwhile, Heavenly Fire is entitled to claim compensation and other claimable rights as stipulated in the laws against the User.
The User agrees not to use Heavenly Fire Services through any other interfaces other than those provided by Heavenly Fire. The User acknowledges and agrees to immediately inform the Customer Service Center of Heavenly Fire of any violation of these Terms or other service rules.
All data arising out of the use of Heavenly Fire’s software or its Services by the User, including but not limited to, account data, game data, and system derivative data, shall be owned by Heavenly Fire. The User is only entitled to use the aforesaid data and information in accordance with these Terms and relevant game rules.
The User acknowledges and agrees that: All data on all servers, including but not limited to virtual items, provided by Heavenly Fire is owned by Heavenly Fire. Without affecting normal Services, Heavenly Fire shall decide whether or not to keep all or partial data on the servers at its own discretion.
Data of all virtual items in Heavenly Fire’s Services, including but not limited to GCoins, gold ingots, silver ingots, gold, silver, game coins, props, and outfits, etc., are part of the Services provided by Heavenly Fire and are owned by Heavenly Fire. The User can use them only in compliance with applicable law and these Terms. The virtual items may be obtained by game activities, reward activities, donations, exchange, and top-up. User’s exchange or transfer of virtual items in these Terms means the exchange or transfer of the right of use. The User has no right to exchange/transfer the ownership of virtual items.
The “Heavenly Fire Account” in these Terms refers to the lawful and effective account registered by the User. Heavenly Fire provides various Services to the User by its own operation system through the website. The User is required to prepare all equipment relating to the use of hardware, software, and Internet access. The User shall be responsible for all fees relating to telephone and Internet access charges along with all necessary equipment. The User shall get a Heavenly Fire account after successful registration. The User agrees to accept various Services provided by Heavenly Fire by using these Services. The User acknowledges and agrees that: Account is unchangeable once set, while the password may be changed on Heavenly Fire.
The User acknowledges and agrees that: Every registration of a Heavenly Fire account constitutes one independent service contract. However, Heavenly Fire can conduct independent or unified management of different accounts under the same username at its own discretion. When creating a Heavenly Fire account, the User agrees to provide true, accurate, current, and complete information as requested and agrees to undertake relevant legal responsibilities for the information provided according to the law and these Terms. The Users can update or change their registration after logging in. However, some information can only be modified after examination and verification by Heavenly Fire due to its importance, like security questions and personal ID numbers. The User should provide personal identity certification documents to Heavenly Fire for examination and verification. Once these documents have been received, Heavenly Fire will provide an effective and timely service.
Heavenly Fire may examine the authenticity and validity of identity information provided by the User. If that information has proved to be untrue, inaccurate, or unlawful, Heavenly Fire may immediately suspend providing Services to the User. The Users agree that their authentic and accurate Heavenly Fire Platform account registration information will be regarded as the only evidential relation of their Heavenly Fire account. Where the User claims that he/she owns a Heavenly Fire account, of which the identity information recorded in Heavenly Fire is inconsistent with that of the User, Heavenly Fire has the right to deny his/her claim.
The User is responsible for maintaining the confidentiality and security of the Heavenly Fire account, password, and related identity information and certificates. The User is solely responsible for all activities and transactions that occur under his/her account. Anyone using the account will be deemed as the User himself/herself, and his/her activities will be deemed as the User's activities, and all responsibilities shall be borne by the User. The User acknowledges and agrees that: Email is the only way to retrieve the password of the Heavenly Fire account. Heavenly Fire will remind the User to complete email authentication after the registration. For account security, the User should complete email authentication as soon as possible. The User shall undertake any consequence resulting from the failure of email authentication, including without limitation, divulging of password or other issues.
Heavenly Fire shall actively take reasonable measures combining technologies and management to ensure the security and effectiveness of the User’s account. The User should properly store his/her account and password and use his/her account and password in a correct and safe way. Failure to meet the aforesaid obligation, the responsible party shall remedy for any damages to the User and others arising out of the loss or burglary of account and password.
The User acknowledges and agrees that: Heavenly Fire is entitled to establish different security levels according to the importance of Services. Heavenly Fire has the right to require the User to provide corresponding identity authentication information and related documents, including but not limited to account, password, telephone number, date of birth, security information, super identity authentication code, and originals or copies of identity certificates (such as ID Card, passport, etc.). Any applicant who has passed the identity authentication shall be deemed as the account owner and shall get access to Services as his/her application. The User owning the account shall be liable for all consequences.
For the security of the account, it is strongly recommended that the User shall not reveal or provide the account or password to others, or lend or transfer the account to others. The User acknowledges and agrees that: The User shall bear the losses caused by the disclosure of account and password due to the User’s fault or virus or Trojan infection of the User’s computer. The Users will not be asked for their password by the staff of Heavenly Fire in any form, including but not limited to the website and forum administrators and customer service personnel. To protect your account from being stolen, please follow the following preventive measures: do not use oversimplified or easy-to-guess passwords, do not use a password which is the same as an account name, do not share an account with multiple persons, do not install illegal or unknown programs, exit the game before leaving in public places such as net bars. If the User loses his/her password, Heavenly Fire reserves the right to claim for extra expenses for providing the service specific to the issue.
The User agrees to immediately notify Heavenly Fire of any unauthorized or abnormal use of account according to the disposal method issued by Heavenly Fire. The User has the right to notify Heavenly Fire to temporarily suspend the login and use of such account by providing valid personal identity information as registered. Heavenly Fire shall immediately take measures to temporarily terminate the login and use of the account after verifying the personal identity information. Heavenly Fire shall be liable for the loss of the User caused by failing to take measures to temporarily terminate the login and use of the account in time. If the User fails to provide a valid personal identity certificate, or the personal identity certificate provided by the User is inconsistent with that registered, Heavenly Fire is entitled to refuse the above request of the User.
Heavenly Fire will provide some free or rechargeable auxiliary tools for the protection of account passwords. However, the User acknowledges and agrees that: These tools can only improve the account and password security to a certain degree, and Heavenly Fire cannot guarantee absolute security of the account password by using these auxiliary means.
The User acknowledges and agrees that: Heavenly Fire has the right to restore server data to a certain time point when any abnormality shows up without incurring any liabilities, including data exceptions caused by program bugs.
The User acknowledges and agrees that: In order to provide better Services to the User, Heavenly Fire will collect and integrate the User’s personal data when the User is willing to select the service or provide information. When the User uses the Services of Heavenly Fire, the server will automatically record some information, including but not limited to, URL, IP address, type of browser, language, and visit date and time, etc. To make the User log in to Heavenly Fire or use the Services of Heavenly Fire more easily, Heavenly Fire may use cookies and other technologies to store that information in servers when necessary. The User can make an option to block the cookies. If the User disables cookies completely, the User may not be able to log in or use the Services or functions that rely on cookies. The data collected by Heavenly Fire will become part of the conventional commercial files of Heavenly Fire and may be transferred to the successor or the designated party due to transfer, merger, acquisition, restructuring, or other reasons. Heavenly Fire agrees to use the data collected in good faith and take various measures to ensure the security of the data.
It is a basic policy of Heavenly Fire to respect the User’s privacy. Heavenly Fire will not publicize or disclose the User’s registration information or personal data, unless Heavenly Fire believes faithfully it is necessary to disclose the data under the following circumstances:
Heavenly Fire may cooperate with a third party to provide relevant Services to the User. If the third party is a corporation and provides the User with equivalent privacy protection, like a telecom operator, a payment channel provider, a virtual item trader, or media, etc., Heavenly Fire shall be entitled to provide the User’s data to the third party.
For more details about privacy protection, please refer to the Heavenly Fire Privacy Policy.
The User may be charged for using some items and Services provided by Heavenly Fire. In this case, Heavenly Fire will give explicit prompts on relevant pages. If the User refuses to pay such fees, he/she will not be able to use corresponding items and Services.
The User can decide to accept or refuse to use rechargeable items and Services at his/her own discretion. The User agrees to pay the fees in accordance with the related charge provisions of Heavenly Fire when using the rechargeable items and Services. If the User refuses to pay or defaults on relevant fees, Heavenly Fire is entitled to suspend such items or Services and recover the loss and compensation in accordance with the law.
Heavenly Fire has the right to decide and modify the charging standard and charging method for the items and Services, including from FREE to PAID. Heavenly Fire may formulate different charging standards and methods for different items and Services or for different stages of the provided items and Services. In addition, Heavenly Fire may also modify its price policy from time to time. Heavenly Fire will release the charging standard, charging methods, purchasing methods, and other related information of the price policy in prominent positions on corresponding webpages.
To protect the User’s lawful rights and interests and the rights to use Heavenly Fire’s Services completely, it is suggested that the User buy items and Services from the distributors designated by Heavenly Fire.
The User hereby acknowledges and agrees that without Heavenly Fire’s prior consent, he/she should not use the Services of Heavenly Fire for sale or other commercial purposes and should not make a profit out of the Services of Heavenly Fire in reality.
With a Heavenly Fire account, the User can upload any necessary information onto the server to use the Services. The User hereby authorizes Heavenly Fire to use any information uploaded by the User for free.
The User shall undertake full liabilities for his/her uploaded content and information. The User shall comply with all local, national, and international laws and regulations when using the Services. The User acknowledges and agrees that:
Heavenly Fire has the right to take any action according to the severity of the uploaded content, including but not limited to screening or deleting information uploaded by the User in line with the claim of right by a third party. The User understands that where Heavenly Fire finds the information transmitted on its website clearly falls within the scope of the circumstances listed in Article (1) in the preceding paragraph, according to the law, Heavenly Fire has the obligation to stop the transmission, keep relevant records, report to the relevant authorities, and delete URLs and catalogs containing the content or to shut down the server. Then the User shall bear legal liabilities, which include without limitation indemnification for the victims and indemnification for Heavenly Fire equal to the amount that Heavenly Fire initially paid in administrative penalties or infringement liabilities caused by the User’s actions.
The User shall also comply with the stipulations of this Article and the specific electronic bulletin service regulations released by Heavenly Fire when using the electronic bulletin Services provided by Heavenly Fire, including electronic bulletin board, electronic whiteboard, electronic forum, network chatting room, and message board and other interactive information posting methods. The legal consequences and liabilities described in the preceding paragraph are also applicable to the User using electronic bulletin services. If the User fails to comply with the aforementioned service terms, Heavenly Fire will have the right to immediately cancel the User account at its own discretion.
The User acknowledges and agrees that the Heavenly Fire account has its validity period, and the User shall log in to Heavenly Fire from time to time to extend the validity period.
The User acknowledges and agrees that Services provided by Heavenly Fire are completely free until the Heavenly Fire account is recharged. Heavenly Fire is entitled to terminate services to such account at any time according to operational requests due to cost restriction.
After a Heavenly Fire account is deleted, all account data and all relevant service materials and data of the account, including but not limited to basic information of the account, virtual data information, game account information, will be deleted at the same time and may not be recovered. The account name may be registered by any new User.
Heavenly Fire is entitled to, without giving prior notice, suspend network service provided in the event of the following circumstances, and Heavenly Fire shall bear no responsibilities to Users:
The User can terminate the use of the Heavenly Fire’s network service at any time based on actual circumstances.
Heavenly Fire retains the right to alter or terminate service at any time. The User acknowledges and agrees that Heavenly Fire is entitled to exercise such a right without creating any responsibilities to the User or any third party.
The Testing Server refers to the server provided to the User with Services during the testing stages of its released game, including but not limited to Closed Beta Testing, Inner Testing, and Open Beta Testing.
The Experiencing Server refers to the servers launched in some Heavenly Fire games for testing the latest version of the game system and the stability of game contents. The User can experience the latest Services contents on the Experiencing Server.
All data in the Testing Server and Experiencing Server is beyond the scope of storage service. The User voluntarily accepts the following terms upon logging into the Testing Server or Experiencing Server and getting access to the game contents within such servers:
Links provided on relevant webpages of Heavenly Fire may link to any personal, corporate, or organizational websites. The purpose of providing these links is to facilitate the search and acquisition of information. Heavenly Fire shall not guarantee the authenticity, integrity, timeliness, or reliability of the products, services, or information provided by such linked personal, corporate, or organizational websites; and there is no employment, appointment, proxy, partnership, or other similar relationship between Heavenly Fire and such persons, corporations, or organizations.
Heavenly Fire may release commercial advertisements or other promotional information in relevant spots during the process of providing Heavenly Fire Services. Contents of these commercial advertisements or other promotional information shall be provided by the advertising company and service providers that shall undertake relevant responsibilities as well. Heavenly Fire is only a medium for releasing such advertising information. In the event of a product or service purchase by the User via the Heavenly Fire or the links thereon, the transaction shall only happen between the User and the product or service provider. Heavenly Fire shall not undertake any responsibilities toward the transaction between the User and the product or service provider.
The User acknowledges and agrees to protect and maintain the interests of Heavenly Fire and other Users and the User shall indemnify Heavenly Fire or any third party from any breach of these Terms, including but not limited to, litigation costs, attorney fees, real damages, and other costs.
The User acknowledges and agrees to compensate the parent company, subsidiaries, related enterprises, employees, and all related staff of Heavenly Fire for all damage and responsibilities incurred due to the User’s violation of the relevant laws, regulations, and terms hereunder.
The User acknowledges and agrees that any information uploaded, posted, or sent via the Heavenly Fire or messages, materials, words, software, music, audio information, photos, pictures, video information, information, registered data, and other data of the User (hereinafter referred to as “Contents”), whether in public or private, shall be responsible by the Contents provided. Heavenly Fire can neither control the Contents sent via Heavenly Fire, nor comprehensively control the actions of the User. Heavenly Fire makes no guarantee for the legitimacy, accuracy, integrity, authenticity, or quality of the Contents. The User is aware of the possibility of encountering undesirable, inappropriate, or offensive Contents when using Heavenly Fire’s Services, and agrees to undertake all the risks based on his/her own discretion and judgment, not relying on Heavenly Fire.
The User acknowledges and agrees to undertake the risks of using Heavenly Fire’s Services. The Heavenly Fire account and Heavenly Fire’s Services are provided as the “current” state to the User. To the greatest extent permitted by applicable laws, Heavenly Fire shall not provide, whether explicit or implied, any guarantees, including but not limited to, guarantees and responsibilities regarding marketability, applicability, reliability, accuracy, integrity, as well as virus-free or error-free Services to the User.
To the greatest extent permitted by applicable laws, Heavenly Fire shall not guarantee the satisfaction of the User via use of the Services provided and shall not guarantee the non-interruption of network Services. In addition, Heavenly Fire shall not guarantee the timeliness, security, occurrence of errors, and the accurate, timely, smooth delivery of information. Heavenly Fire refuses to provide any guarantee, including guarantees as to the accuracy, timeliness, and smoothness of delivery of information. The User acknowledges and accepts that the downloading or acquisition of any information via Heavenly Fire’s Services is up to the User himself/herself, and any other risks with respect to system damage, data loss, and other risks shall be borne by the User himself/herself. Heavenly Fire provides no guarantee for any purchase service of products and transaction processes that take place via the service network.
To the greatest extent permitted by the applicable laws, Heavenly Fire may not be held responsible for any accidental, indirect, special, or mediate damage or claims, including but not limited to compensation for damage arising out of personal injury, privacy leak, failure to fulfill any responsibilities including faith or reasonable discretion, mistakes, and money losses, incurred due to the usage of, or related to Heavenly Fire’s Services by the User.
Heavenly Fire expressly indicates that it shall not provide guarantees of any kind, whether express or implied. Heavenly Fire shall not guarantee the satisfaction of the User through the use of the Services provided or non-interruption of the network service. In addition, as to service, Heavenly Fire shall not provide guarantees with regard to timeliness, security, authenticity, or occurrence of errors. The User shall not receive oral or written opinion or information from Heavenly Fire. Heavenly Fire is also not hereby providing any express guarantee.
Heavenly Fire shall not be responsible for any direct, indirect, accidental, special, or consequential damage caused by improper use of Services, purchasing of products or similar Services online, online trade, illegal use of Services, or changes in information sent by the User. The aforesaid damages will jeopardize the image of Heavenly Fire, and Heavenly Fire has already put forward the possibility of their occurrence.
Heavenly Fire shall not be responsible for service interruption, content loss, illegible code, garbled-reception, failure of reception, or delay in reception due to malfunctions, technical defects, and coverage limits of network provided by domestic and overseas telecom operators, force majeure, computer viruses, hacking, location of the User, User's shutdown, or other causes beyond the capacity of Heavenly Fire’s technologies.
Failure or delay on the part to exercise any right under these Terms or applicable laws and regulations shall not operate as a waiver thereof, nor shall any single or partial exercise of any right preclude further exercise thereof or exercise of any other right.
The validity, construction, and performance of these Services and corresponding rights and obligations shall be governed by the laws of Hong Kong SAR, without regard to principles of conflicts of law. Any dispute or controversy arising out of or relating to the Terms, or Services, shall be solely submitted to a court located in Hong Kong SAR, which shall have the exclusive jurisdiction over the dispute or controversy.
Any conflict between the content and applicable law, the law shall prevail. Heavenly Fire will redefine or modify the corresponding terms, and other terms shall remain effective to the User.
Heavenly Fire shall do its best to ensure the security and convenience of the Heavenly Fire Services. However, Heavenly Fire shall not be responsible for any information deletion or storage failure incurred during the Services, including but not limited to information released by the User. In addition, Heavenly Fire retains the right to determine whether the action of the User is consistent with the requirements of these Terms, and in case of any violation, Heavenly Fire is entitled to suspend or terminate the corresponding Heavenly Fire Services.
In consideration of the User’s use of the Services, once the Content is posted on Heavenly Fire, the User or the copyright owner hereby grants an eternal, free-of-charge right of exclusive use and profit of User Contents posted, but the User or copyright owner still owns the copyright to the works.
All notices in these Terms shall be released by important web announcement, e-mail, or regular mail and other ways. Those notices shall be deemed received at the time of delivery.
The contents, charging standard, charging method, service fee, and service terms relating to Services shall be determined by the latest notice released by Heavenly Fire.
If any part, term, or provision of these Terms is invalid or unenforceable, it shall not affect or impair the validity, legality, or enforceability of any other part, term, or provision of these Terms.
For any comments and suggestions about the Services or the Terms, please email Heavenly Fire’s Customer Service Department via: hzhy864@gmail.com.
Note: These Terms are written in Chinese and may be translated into other languages. In the event of any inconsistency between the Chinese version and the translated version, the Chinese version shall prevail.